Payment Policy
1. Accepted Payment Methods
At Bray & Bloom, we offer a range of secure and convenient payment options to ensure a smooth shopping experience. We currently accept:
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Credit & Debit Cards: Visa, Maestro, MasterCard, American Express
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PayPal
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Union Pay
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Apple Pay & Google Pay
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Shop pay
All payments are processed in British Pounds (GBP).
2. Payment Processing
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Payments must be completed at the time of purchase.
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Orders will only be processed and shipped once full payment has been received.
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If a payment is declined or fails, the order will not be confirmed or fulfilled.
3. Pricing & Currency
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All price are listed in GBP (£).
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Prices are subject to change without notice.
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Any applicable VAT and shipping fees will be calculated at checkout.
4. Secure Payment Processing
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Bray & Bloom uses SSL encryption and trusted payment gateways to protect your payment information.
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We do not store your credit card or payment details on our servers.
5. Refunds & Chargebacks
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Refunds are handled in accordance with our Return & Refund Policy.
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Unauthorized chargebacks will be formally disputed. If you encounter any issues, please contact us directly first at info@braybloom.com so we can resolve the matter promptly.
6. Fraud Prevention
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Bray & Bloom reserves the right to cancel or delay any order suspected of fraudulent activity or unauthorized use.
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For high-value transactions, we may request additional identity verification.
Contact Information:
Store Name: Bray & Bloom (part of Kitchen Royal)
Address: Parelweg 11, 1812RS, Alkmaar, Netherlands
Email: info@braybloom.com
Phone: +31640001605
Opening hours customer service
Monday - Friday: 09:00 - 17:30 (GMT+1)
Saturday: 10:00 - 15:00 (GMT+1)
Sunday: Closed
We aim to respond within 24 hours.